If you are noticing that the data in your Optify account is missing when it was showing up before and you haven't made any changes to your account settings, please contact support@optify.net. 

One common solution we come across is that many times people will set up lead exclusions and wonder what happened to their data.  For example, if a lead exclusion is set up as the following:

State is WA
AND
State is CA

This surely can never be true, so Optify wouldn't pass data due to this exclusion.  If your data stops after you had made a change to your account, we would recommend double checking your lead exclusion rules.  If you need help in determining the cause, please don't hesitate to contact us!